1-1-2 - When in need of assistance

Call 1-1-2 when in need of assistance

Call 1-1-2 in case of an emergency or click on the online chat for 1-1-2 to start a conversation with an emergency telecommunicator.

Webchat 1-1-2 Call 1-1-2

Do you recognise trafficking?

It is helpful to prepare ahead for a 1-1-2 conversation

Manneskja lítur í gegnum stóran sjónauka. Hún horfir yfir hægri öxlina á okkur.

Guides through the Icelandic justice system

Manneskja heldur á regnhlíf yfir höfði annarar manneskju sem er greinilega leið. Regnhlífin stoppar rigninguna sem kemur úr skýi fyrir ofan höfuð leiðu manneskjunnar.

Talk to kids about violent behavior

Kona krýpur, er leið á svip, með lokuð augun og höfuðið lítur niður til jarðar.

Prejudice and violence

Manneskja situr í hjólastól. Hún snýr frá okkur og horfir upp í vindinn. Mikið og liðað hár sveiflast í vindinum.

What is abuse and what can be done about it?

Where can you go to get help against abuse?

Emergency telecommunicators

Emergency telecommunicators are on call 24 hours to assist you

What to keep in mind

112 appið sýnt á farsíma. Tveir símar, annar sýnir valmyndina og hinn sýnir netspjall við neyðarvörð.

112 Iceland app

112 Iceland app is designed to speed information transfer in case of emergency but is also useful for anyone who might have difficulty in calling for assistance or in describing the situation because of the situation they are in or have difficulty communicating verbally for some other reason.

Read about 112 app

Manneskja æfir hjartahnoð á dúkku sem notuð er til að kenna fyrstu hjálp.

First aid

Knowing first aid can make a huge difference.

The Red Cross on First Aid

Do you recognise violence and abuse?

It can often be difficult to distinguish between bad communication and abuse. Read the stories and answer what you think is abuse.

Where you can get support

1-1-2 in numbers

The National Emergency Number 1-1-2 is on call 24 hours all year round. Calls and messages come in through the telephone, the app, text message (SMS) or the web chat.

There are many tasks in progress at all times. In addition to requests which require the response of emergency telecommunicators and dispatchers, there are emergency calls from Tetra, SafeTravel or Search and Rescue teams and Civil Protection services.

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Call 1-1-2 when in need of assistance

Do you recognise trafficking?

It is helpful to prepare ahead for a 1-1-2 conversation

Guides through the Icelandic justice system

Talk to kids about violent behavior

Prejudice and violence

What is abuse and what can be done about it?

Where can you go to get help against abuse?

How can we help you?

Abuse

Support against abuse

Prejudice and violence against marginalized groups

Information for children and teenagers

Domestic Abuse

Coercive control

Emergency telecommunicators

112 Iceland app

First aid

Do you recognise violence and abuse?

1-1-2 in numbers