María is a disabled woman who needs assistance with various activities in daily life. María lives in a supportive housing center where she feels good most of the time. She feels sometimes however that some of the staff are not considerate of her needs.

She had a difficult morning and the staff member who was helping her, Björn, was not happy with the way she spoke to him. Now Björn doesn’t say anything when María talks to him but rather ignores her. The silence is so repressive that she doesn’t have the courage to ask for lunch.

Is this abuse?