Where can you go for help?
Relatives
If a relative believe that coercion is being used, it may be a sign that the caregiver does not have the resources or knowledge to properly support the disabled or elderly person.
Healthcare centres and the Alzheimer’s Association offer counselling for relatives.
The Disability Rights Protection Office of Iceland
The Disability Rights Protection Office of Iceland handles helping people with disabilities to protect their rights. There is no age limit there, so older people are covered by the law on the protection of the rights of people with disabilities.
On the Ísland.is website, you can send a general message The Disability Rights Protection Office of Iceland, but you can also send a report of violations of rights.
On the website you can also find an application to become a personal advocate for an individual who has difficulty protecting their interests.
Counselling for coercion and restraint for service providers
If service providers believe it necessary to use coercion or restraint on a client, then an exemption must be obtained from the Ministry of Social Affairs and Labour where the grounds for the request are defined.
Grounds for exemption from the law
According to the Ministry of Social Affairs and Labour, it is possible to grant service providers an exemption from the law and allow the use of coercion. It is only granted if the safety of the individual can be ensured and that there are legitimate grounds for requesting an exemption.
It should be noted that this only applies to those that provide services to people with independent residence, not public institutions that are a part of the health system (that includes nursing homes).
Legitimate exceptions may include:
- To prevent the individual from harming themselves or others.
- To prevent the individual from causing large-scale property damage.
- To make sure the individual's basic needs on nutrition, health and hygiene are met.
- To reduce an individual's inhibition.