You can always call 1717. Full confidentiality and anonymity is guaranteed.

You can call 1717 or talk through their webchat if you want to talk to someone. The volunteers are professionally trained, well-experienced and from all walks of life. You can contact them regarding any issue causing you concern. You can get emotional support, counseling, someone to listen and helpful information. Both the phone and webchat are free of cost.

When you sign into the webchat, you will be prompted to register a name and email, but you do not need to register either your name or email address.

Here are some examples of matters you can talk about:

If you need someone to talk to or need information about where to find help, please do not hesitate to get in touch. If you don’t speak fluent Icelandic, you can request to speak English or Polish.

Free of Cost - Confidential – Always Open

The Red Cross Helpline 1717 is a dedicated phone and webchat for those who need someone to talk to in confidentiality. They are open 24 hours, and it's free to call.

 Bergið provides support and counselling for young people. Contact us. We listen.

Bergið headspace supports and provides service for young people under 25 years old. It offers counselling and education which is adapted to each individual. No problem is too small or too big.

It can be accessed by wheelchairs. Counsellors speak Icelandic and English. You can have sign language interpretation and language interpretation if needed.

You can come to Bergið, call Bergið and/or chat with Bergið through web chat on their website. The web chat is open on workdays from 9 AM to 5 PM. Outside opening hours you can send a message and you will receive a reply as quickly as possible.

Icelandic and English. Language- and sign language interpretation.

Bergið is a support- and counselling centre for young people up to 25 years old.

Suðurlandsbraut 50, bláu húsin Skeifunni

Call the Parents’ phone number for counselling and support 24 hours.

The Parents’ House is a comprehensive resource which provides counselling regarding adolescents’ alcohol- and drug use, parenting- and psychological counselling regarding risk behaviour and behavioural problems, family counselling as well as art therapy for children, adolescents and their parents. The Parents’ House also takes care of counselling regarding more diverse problems regarding children, adolescents and the family as a whole. To mention a few, bullying, social difficulties, discomfort, anxiety and courses for parents who want to be strengthened in their parenting.  

The Parents’ House receives everyone who come to them. It is very important for the development and wellbeing of children and adolescents to respond to a problem as quickly as possible.

Counsellors speak Icelandic, English, Swedish and Danish. You can have sign language interpretation and language interpretation in collaboration with social services or child protection services if needed. There is no access for wheelchairs at the office.

You can send them an email at foreldrahus@foreldrahus.is to receive counselling or make an appointment with a counsellor. You can also call every weekday from 9 AM to 4 PM to get counselling through the phone number 511 6160. 

Support and empowerment for parents in difficult times

Íslenska, English, dansk, svenska. Language- and sign language interpretation is under the auspices of the referral party.

The Parents’ House (Foreldrahús) provides children, teenagers and parents with counselling regarding teenage alcohol- and drug use, risk behaviour and behavioural problems, among other things. Their phone number 581 1799 is open 24 hours. 

A child's risk behaviour is when a child behaves in a certain way that hurts or is likely to hurt its health and maturity. That may include drug abuse, self-harm, violence towards others and commiting a crime. 

At the core, Vopnabúrið is a gym and leisure centre that helps children and teenagers to gain a better balance within the school, home and social life. With an array of counseling- and support interviews, spokesman service, leisure, exercise, and feedback to authorities. 

The work is fundamentally a sociological, behavioral science, empowerment, problem-solving, and networking platform where a guide to self-help is most important. Co-operation with the person and giving the person autonomy is vital, where they can take their own decisions to affect their own lives. 

Vopnabúrið is a gym and a leisure center that provides counseling and support to children and teenagers in need.

Vopnabúrið

A center for children and teenagers

Telephone

Email

Website

Languages

More resources

1717

Bergið headspace

Parents' house

Risk behaviour