Seeking help for violence

A good first step is to seek help at a center for survivors of violence or at a healthcare facility.
You can also contact 112 at any time for support related to violence.

Tvær manneskju í blómakrónu. Önnur er leið. Hin er ánægð. Þær teygja sig í áttina að hvor annarri. Á myndinni lítur út eins og þær muni haldast í hendur mjög fljótlega.

Get support

Your health is what matters most, and the effects of trauma can take many forms.
It’s a good idea to get help as soon as possible — for example at a victims support center — to understand how the trauma may be affecting you and to get the support you need.
It doesn’t matter whether you’re still in contact with the perpetrator or not. It is never too late to seek help.

The cycle of abuse

Violence in close relationships often follows a pattern called the cycle of abuse.
This pattern is one reason people stay in abusive relationships and aren’t always ready to report the abuse.

  • Tension builds.
  • At some point, the tension is released through physical or emotional assault.
  • Then come the “honeymoon” days, where the perpetrator shows remorse and things seem calm and good again.
  • Eventually, the tension starts to build once more and the cycle repeats.

Promises of change and regret from the perpetrator often create hope in the survivor that things will improve. This cycle of extremes can be deeply confusing and emotionally exhausting.

Other factors can also make it difficult to leave an unhealthy relationship — for example, when the relationship involves coercive control.
See also: 9 reasons why people don’t leave abusive relationships.

A child in the home

Some survivors stay in abusive relationships thinking it might be better for the child. But remember: a child who witnesses domestic violence can suffer just as much harm as if they had experienced the violence themselves. It’s essential that children also get the support and care they need.

Ways to increase your safety

It is not your responsibility to stop the person who is abusing you — only they can do that.
However, there are steps you can take to increase your own safety and the safety of your children (if you have children), whether or not you involve the police.

Violence often escalates around the time a relationship ends or when contact with the perpetrator is cut off. That’s when it’s especially important to look after your mental and physical safety.

The Women’s Shelter offers emergency housing for women and their children who need to flee their homes due to violence. There are locations in Reykjavík and Akureyri, and staying there is free of charge. You can also get support from them 24/7 by calling 561 1205.

Safety plan

Creating a safety plan is a way to protect your safety and the safety of your children, whether you stay in the relationship or decide to leave.

Online safety

Make sure your devices aren’t — intentionally or unintentionally — sharing personal information that you don’t want others to access.

Support centers for victims

Support centers provide trauma-informed counseling, emotional support, and information about the recovery process and the justice system. You can talk to the police, a lawyer, and other support organizations on-site. This is available to all survivors of violence, regardless of gender, and are free of charge.

Healthcare services

You can get help with domestic violence at emergency rooms, hospitals, and health clinics across the country — whether the violence happened recently or some time ago.
Nurses are available around the clock by calling 1700.

Domestic Violence Team

At the National University Hospital, there’s a specialized team with expertise in the nature and effects of domestic violence. The team includes psychologists and social workers who offer support, education, and counseling to help you process the trauma.

They will meet with you privately and help assess what kind of support you need and want.
All support can be provided in person, online, or over the phone. Interpretation services are available if needed.

This service is available at healthcare institutions throughout the country, is free of charge, and open to all survivors, regardless of residence, financial situation, or gender. You always have the right to get support — whether or not you plan to press charges, whether you’re struggling with addiction, or experiencing homelessness.

  • A social worker can help you with practical matters such as financial assistance and housing, wherever you live in the country. They will act as your case manager and support you throughout the process.
  • Trauma Team. They provide assistance, education, and counseling to help process the trauma.
  • Legal rights protection officer (réttargæslumaður). This is a lawyer whose role is to protect your interests and support you through the legal process. You do not have to pay for this service — the state covers the cost.
  • Police officer. You can talk to the police even if you’re unsure whether you want to press charges. It can be helpful to learn more about the process, your rights, or to report the incident even if it doesn’t lead to charges.
  • Help accessing a Women’s shelter if you need a safe place to stay.
  • Follow-up Support. Your case manager will support you throughout the process and help connect you with other services.

Medical examination

A doctor and nurse will examine you together and assess whether there’s a need to document injuries with photographs or perform other tests.
If your case goes to court, medical documentation of injuries can help support your case.

Nurse:

  • Offers emotional support and explains the examination process.
  • Performs tests and provides treatment if needed.

Doctor:

  • Asks about your injury and medical history.
  • Examines physical injuries.
  • Orders appropriate tests. A doctor responsible for follow-up will review the results and inform you if needed.

Who can see that I came in?

All healthcare staff are bound by confidentiality. Your visit and treatment are kept private. Information is recorded in your medical file, and no one outside of the healthcare system can access it without your permission.

If your life or a child’s life is believed to be at risk — for example, in cases of strangulation or if you’re pregnant — staff are legally required to notify the police.
You can always request a log of who has viewed your medical file.

More support

A person guides another person into a better future.

Social support and services

Social services are provided by municipalities to their residents. Those services include financial assistance, support for disabled and senior citizens, support for people who suffer abuse and social counselling, to name a few.

1717

The Red Cross Helpline 1717 is a phone service and webchat for those who need someone to talk to in confidentiality. They are open 24 hours, and it's free to call.

Write down everything you remember about the violence in your phone or in a journal. People who experience serious trauma don’t always remember everything right away, but details may come back gradually over time.

Divorce or Separation with children

Ending a relationship after abuse can be difficult, and emotional abuse often continues during the separation process. Here is information about the process through the District Commissioner (sýslumaður).

Assistance for People who commit abuse

Those who engage in domestic violence can seek help from Heimilisfriður. The individual sessions cost 3000 ISK. If there is a desire to continue the relationship, couples’ counseling and therapy are also available after individual therapy concludes. Remote sessions are offered if necessary.

Those who have committed sexual violence or are concerned about their sexual behavior can get assistance from Taktu Skrefið.

A flower.

Heimilisfriður

Heimilisfriður offers therapy for people who have abused someone in a close relationship.

Taktu skrefið

Taktu skrefið (Take the step) is a group of psychologists that help people that are worried about their sexual behaviour or have sexually abused someone.