A person who is a victim of human trafficking may feel helpless and have difficulty trusting others. It is important to remember that you can always get help. The first step is to contact 112 by phone, SMS, or via the web chat.

The emergency operators at 112 are impartial agents connected to all the resources that can help victims of human trafficking. The person who calls can choose whether to inform the police or keep the police out of the case. The individual is invited to speak to Bjarkarhlíð staff, who provide coordinated services for potential victims of human trafficking. At Bjarkarhlíð they can receive:

  • Connection to social services and the Directorate of Labour.
  • Assistance with applying for a temporary residence permit.
  • Legal assistance.
  • Assistance with looking for housing.
  • Assistance with seeking medical help
  • Information about the reporting process and how the police administer justice..

The police work with the individual to get them out of the human trafficking situation. The police’s goal is always to investigate the case with the individual’s safety at the forefront.

Whether you are a victim or suspect another person is a victim, the first step is always to contact 112.

Huang-Kai

Huang-Kai was hired to work as a chef at a restaurant in Reykjavik. His supervisor provided him with housing nearby and promised to...

Human trafficking and exploitation

Human trafficking can appear in many forms and is often very hidden. People from all corners of society can be exploited, most often for financial gain.

Resources

Bjarkarhlíð

Bjarkarhlíð is a center for people who have experienced abuse. There you get all the support and counseling you need in one place. All assistance is on your terms.

1717

The Red Cross Helpline 1717 is a phone service and webchat for those who need someone to talk to in confidentiality. They are open 24 hours, and it's free to call.

Setustofa hjá Bjarkarhlíð. Hér má sjá þrjá hægindastóla. Tveir eru nær og milli þeirra borð með lampa. Einn er fjær, með borð við hlið sér og hillur þar sem meðal annars er kaffikanna, bollar og nokkur tímarit. Ein planta og standlampi eru við hlið hillunnar.

Bjarmahlíð in Akureyri

Bjarmahlíð is a center for people who have experienced abuse. There you get all the support and counseling you need in one place. All assistance is on your terms.

Multicultural Information Centre

Immigrants in Iceland can get information about their rights and obligations at the Multicultural Centre.

Police

The police in Iceland help people who have suffered abuse of any kind. Police see abuse in close relationships as a very serious matter.